Ford Repair Services in Van Nuys

 
 
 
 
  Excellent rating  
 Based on 562 reviews 
 
 
  
  
 
 
 
  Excellent rating  
 Based on 254 reviews 
 
 
  
  
 
 
 
  Excellent rating  
 Based on 8 reviews 
 
 
  
  
 
 
 
 
 
 
  
Great service and price. Didn’t try to upsell like the dealers. Women friendly.
  
 
  
 
 
 Francine K 
 
5 days ago
 
 
 
 
 
 
  
This shop has completely redefined my expectation of automotive care. Their operation is defined by integrity, clear communication, and exemplary customer service. I was particularly impressed by their flexibility in honoring both a introductory promotional rate and an additional AAA discount. Discovering this business has restored my confidence in maintaining my ten-year-old vehicle, and I will gladly advocate for them to my personal and professional networks.
  
 
  
 
 
 Jacky R 
 
7 days ago
 
 
 
 
 
 
  
I highly recommend this shop for vehicle maintenance. The team is professional, honest, and completely transparent with their pricing, backed by excellent customer service. They went above and beyond by honoring both my new customer discount and my AAA discount. Finding a trustworthy mechanic is a relief, and I now feel completely confident driving my 10-year-old vehicle.
  
 
  
 
 
 Mangyan S 
 
7 days ago
 
 
 
 
 
 
  
I’ve been here a few times so far and each visit was professional, friendly and easy. I especially appreciated not being upsold on any services. In fact, they wanted to check a possible issue over time to be sure it was or wasn’t problem. Turns out it wasn’t which I was thrilled about because it was an expensive item. John took care of me each time and was great. I will be coming back to Auto Aid regularly…and I live in San Diego. I spend a lot of time in LA and had a problem during one of my visits which originally brought me to Auto Aid. They do a great job! 👏👏
  
 
  
 
 
 Maria N 
 
9 days ago
 
 
 
 
 
 
  
I was greeted very pleasantly by the service manager John and his assistant Lupe. They even took me in the back and explained everything that was needed. They did a complete brake job front and rear. I had no idea my brakes were in such bad condition. They got the work done while we waited. I feel that they prevented us from having an accident. And what clean friendly atmosphere for customers.
  
 
  
 
 
 Vickie C 
 
13 days ago
 
 
 
 
 
 
  
⭐⭐⭐⭐⭐

I had a great experience with AutoAid! The entire process was smooth, professional, and much easier than I expected. The staff was friendly, helpful, and took the time to make sure I understood everything. I really appreciated how I was treated and never felt rushed or pressured.

It’s refreshing to deal with a company that actually makes you feel valued as a customer. I would definitely recommend AutoAid to anyone looking for reliable, professional, and friendly service. Thank you for making my experience such a positive one!
  
 
  
 
 
 Shay S 
 
22 days ago
 
 
 
 
 
 
  
Best experience I've ever had at a mechanic. Came for a new battery. They tried to service it instead of replacing which I really appreciate. They threw in an inspection which I was not expecting. Found the things I knew about so they weren't pulling my leg. Report sent to my email with pictures and measurements for verification.
Clean shop, outstanding personalities, great customer service and reasonable prices.  I have found a new mechanic for sure! Can't believe I've just been driving by this shop for years - I've missed out!
  
 
  
 
 
 Leslie S 
 
24 days ago
 
 
 
 
 
 
  
Pleasant and friendly staff. Great work on our vehicle. Explained everything to us the repairs were made. Clean waiting area and restroom.
  
 
  
 
 
 James A 
 
30 days ago
 
 
 
 
 
 
  
A+
  
 
  
 
 
 Arthur B 
 
35 days ago
 
 
 
 
 
 
  
Awesome staff and knowledgeable technicians that methodically diagnosed and fixed my 98' BMW 318 Ti.  The staff went above and beyond to let me know what needed to be repaired and exactly why, by breaking down each problem and how much each will cost.  There were absolutely no hidden fees or surprise cost.  With my approval, what they said will be done was done.  My car is again a dependable car to drive.  I highly recommend this crew and this shop.
  
 
  
 
 
 Mike S 
 
36 days ago
 
 
 
 
 
 
  
Great experience with this shop . It was highly recommended by my friend and I’m so happy that I got to meet honest and  professional mechanics. Will definitely recommend them to family and friends too . Keep up the great service guys !
  
 
  
 
 
 Anne C 
 
49 days ago
 
 
 
 
 
 
  
AutoAid is great. I had been going to another mechanic for years and he only ever did the least necessary. On a recommendation from a friend I brought my car in for an oil change. The did the oil change and a full inspection and discovered everything the last guy had simply never bothered to look at.

Their recommendations for service all came with photo or video documentation so I could see exactly what was going on. They gave me a clear picture of what was urgent, what needs looking at soon and what can wait. That allowed me to make a plan to get things fixed on a schedule that works for my budget.

The team is thorough and service minded. I was treated very well. I will send all my friends here and will continue to bring my car here for all its needs as long as I am in Southern Cal.
  
 
  
 
 
 Gabe R 
 
55 days ago
 
 
 
 
 
 
  
Simply the best!
  
 
  
 
 
 Maxine W 
 
57 days ago
 
 
 
 
 
 
  
Great hassle free experience. The staff are knowledgeable and the repair prices are reasonable compared to the dealer. Highly recommend as your one stop shop for auto care.
  
 
  
 
 
 James N 
 
57 days ago
 
 
 
 
 
 
  
Had a good day experience only different is billing to higher
Thank you.
  
 
  
 
 
 Vlad B 
 
57 days ago
 
 
 
 
 
 
  
Because of street work I had to park my car on the street and I had my catalytic converter stolen. They were very efficient in getting me a rental car, working with my insurance company, replacing my part and checking to see if everything was okay. Will definitely come back again
  
 
  
 
 
 Marcia L 
 
59 days ago
 
 
 
 
 
 
  
Great service, best treat overall excelente .
  
 
  
 
 
 Carlos G 
 
60 days ago
 
 
 
 
 
 
  
I’ve been coming to auto aid for decades. I trust them to diagnose and solve the problem  quickly, efficiently and cost effectively. I highly recommend them.
  
 
  
 
 
 Leslie M 
 
64 days ago
 
 
 
 
 
 
  
I went to AutiAid today for an AC diagnostic test. The team was thorough and professional but it was the owner, David who really made my visit great. 
He was extremely helpful and empathetic on what is the hottest day of the year (not great timing for an AC issue). 
David did right by me and we spent nearly half an hour just talking about family and growing up in the area. A rare experience in today's world with an extraordinary owner.
  
 
  
 
 
 Mike M 
 
65 days ago
 
 
 
 
 
 
  
I got a 30k mile checkup for my Hyundai.  They checked all my car’s systems.  No up-selling, just a recommended oil change.  Friendly service and they provided a free shuttle to and from my house while the car was being worked on.   I will definitely return!
  
 
  
 
 
 Deborah C 
 
67 days ago