Van Nuys Auto Repair & Service Center

They replaced fixed my ac a year ago which went well. This time I only needed a recharge and they charged me a lot of extra things that were not necessary.

I don't ever have time for reviews, but these guys more than deserve it. I came in and told the clerk I was moving to TX later that week, wanted to know if my car was good for the trip (If you're in sales, you just heard "I have 0 return potential regardless of your service quality today. Make as much off me as you can, then get me out the door"). They treated me like family, had answers for all my dumb questions, drove me home to wait for my COURTESY inspection (100% could've charged for diagnostics, I asked for a full check). Within an hour, they texted me any concerns w/ pics for context, and told me I forgot my wallet (which had oh idk ~$500 in loose bills?), and my passport on the back seat floor. Told me what was necessary to fix for the trip, and what I could put off (again, fully aware they wouldn't get any business they didn't take that day). After I confirmed everything, they fixed it all in a couple hours. From hello, to driving off the lot, all in one afternoon. I'm not exaggerating. I've maybe wrote 1 other review for a business my entire life (I'm 30). I support people who do their job because they care about it, not because it makes them money. I believe that's what I saw that day. Only my luck that i found this place THE WEEK I MOVED TO TX. Thanks for getting me here safe gentlemen.

I’ve been coming here for years. I am very happy with their service.

Got over hearing problem on my 2002 Intrepid R/T. Autoaid was my closest option that was not a dealership. They explain me clearly how they will assess the troubleshooting with a clear quote as well. They found the problem and work on it. I even ask them for extra work for my tired suspension. My car is working great, for a decent price in the end. Very satisfied, I ll be back in the future.

Service was great as usual

Least expensive quality replacement of car glass in the valley. I have and aftermarket warranty from the dealership on a used car--I hated my dealership's shop and service. I found out that you don't have to service your car at the dealership and have never gone back. (David will look at your warranty and make sure that your warranty will cover their work.) AutoAid takes care of their customers. They will never overcharge or do unnecessary work. The last three oil changes they they told my my air filter was a little dirty and would need to change it soon. On the fourth oil change they said it was time to change it. A lot of places would just seek to change it the first time it was dirty to increase the bill. They are family owned and run and give excellent professional service. I feel lucky to have found and trustworthy, affordable mechanic. I don't live in the valley anymore but I drive 30 minutes to go to somebody I trust.

Went in for a smog check and was out in under 10 minutes! Auto Aid is the definition of fast and friendly service. I will continue to go to them for all my car needs.

Quality work and excellent customer service, just as before. Thank you!