Van Nuys Auto Repair & Service Center

Broke down in Costco parking lot at lunchtime and had to have the car towed to Auto Aid. My 98 Lexus GS300 needed a new starter. The car was repaired and given back to me within four hours, and the price seemed very reasonable. Seems like I almost paid as much for a starter for a Chrysler 20 years ago. The best part was that I had forgotten my cell phone at home, so, after arriving at Auto Aid unannounced and getting a ride home from them, they still managed to get me back my repaired car in four hours for a very moderate price. I've only been their customer for a year or so and didn't think much of the name, but these guy really do rescue you.

I went for a diagnosis and got the results quickly and accurate. Excellent customer service as well. Very knowledgeable and courteous.

is running great since replacing the valve cover gasket, and also the input speed sensor - a problem which I'd researched on my own, and which they were happy to jump in and replace for me. Thanks to Dave and staff for working quickly and doing what I asked for the short-term, and for the detailed assessment of what the car may need long-term. It's nice to find mechanics who are straightforward. I'll be back!

Other than regularly maintaining our cars, whenever we go on a road trip, we always have AutoAid check our car. They are very thorough and helpful as always. This is just one example of how AutoAid goes above and beyond the call of duty time and time again.

I wouldn't trust my cars in any other hands. Thanks for making my life easier.

I had a great experience with Auto-Aid. They performed service on my Audi Q7 for a price far below the Dealer where I usually go. Their waiting room was clean and well stocked with interesting magazines. I didn't spend much time there because they drove me to my house and picked me up an hour later when my car finished. I really like this company and recommend them.

These folks did amazing work on my car. I'd definitely recommend them and go back for any kind of repair.

I really enjoy bringing my vehicles into AutoAid. It feels like one of those old fashioned family owned and run businesses where they take their work for others personally. Wait a minute . . . it is one of those businesses. (David let me barrow his personal car to get some work done elsewhere. Don't let him know I told you!)

This was my first time and it's not going to be the last. I appreciated the personal and friendly manager assistance. Besides of watching a technician going thru a thourough review and being passed to me by the mgr with detailed observations and proper recommendations accordingly.That is what I call a great service. Muchas gracias. Art.

David was polite, knowageable, honest and just teriffic. The car runs GREAT.