Van Nuys Auto Repair & Service Center

Now I'm happy the Old PonyBoy is running great again ! You guys found the current fatal issue with my old Bronco II and fixed it right ... Again ... Thanks

As always your service, customer relations and attention to detail is above anything I've ever experienced at an auto service shop, dealer or otherwise.

When I went in, my wife wanted a new car. When I went out, my wife was very happy to keep her old car. Enough said. Thank you AutoAid.

Had my sons vehicle inspected and had the rear brakes and pads replaced. The prices were average, the customer service is excellent. Things were explained clearly and the waiting room is clean and pleasant.

This is a highly professional shop, competently staffed and offering high-quality service at a fair price. As a customer I was treated with courtesy and consideration, and through the whole experience I felt that my interests were being looked after in the way I wish I could count on everywhere.

Great job. Car runs nice and smooth. Thank you. Don

My wife and I found ourselves standing in Auto Aid an AAA approved facility for their used vehicle inspection program, inspecting the underside of a 1996 Toyota Landcruiser with 160,000 miles on the clock, that we where considering purchasing from a close friend that had been her son's mode of transport through college. Dave from Auto Aid walked us through their initial inspection and went into reassuringly detailed explanations, pointing out and explaining in terms that the mechanical challenged could understand, the work that needed to be done, how much it was all going to cost and why. This makes a refreshing change from the patronizing service managers, that myself and my ailing bank account are all to familiar with at dealerships. In a nutshell, I will be bringing my own car to Auto Aid in future.

Diagnosed the rattle. Fixed it in 30 minutes. Less than $50.00!!!! David and Jack are THE BEST.

40 minutes for a full inspection, oil change, and I was walked through everything before getting out in time to make a meeting. They just earned my business for as long as I drive a car.

Very pleased with the customer service. Great rapport. Job well done! Only thing that made it less than perfect was the fact that job was quite a bit pricier compared to other estimates I had gotten. Great company though.