Van Nuys Auto Repair & Service Center

although better than most independent car repair shops, AutoAid still has its fair share of screw ups, they just don't like admitting that to you and will blame anyone else when a problem arises on your car that was just fixed or continues to have problems even though they gave the car a thorough inspection.

I am a 22 year old girl, and don't know anything about cars. They were SO NICE and had a nice waiting area. They were quick and they don't cheat you out of prices. Awesome shop, I will definitely be back again. Just moved here and I am very impressed with their services!!!!

I'm a convert! I have always taken my Lexus to the dealer, and always hated paying so much money. I was worried about getting ripped off or having my car misdiagnosed by a private place though, so I felt stuck. When I read the great reviews on Auto Aid and that they are woman-friendly I decided to try it. They were fantastic! They welcomed me promptly when I showed up at my appointment time, took the car for service right away, gave me suggestions without pushing their agenda. They even advised me to NOT do everything the manufacturer recommends based on a few quick questions. They also have a clean, neat seating area equipped with magazines, television and coffee. And the final bill was SO much more reasonable! I would recommend Auto Aid to anyone.

All well done A Ok!

Very knowledgeable staff, highly detailed in assessment of what repairs my vehicle needed and which repairs were urgent and which repairs were not. I will be getting the repairs done at AutoAid.

It was lovely as usual. I always recommend Auto Aid to friends for quality car repair.

Courteous, professional service and genuinely pleasant experience overall. All questions were answered (even twice or three times) and I felt my car was in trustworthy hands,

Auto Aid is the best auto repair shop you could ever go ,the owner David he is a great guy,he help me out a lot,and the customer services was excellent,i want to say thank you (Frank) and Auto Aid for helping me out.

AutoAid was very helpful and well prepared for conversations before calling about my car. They knew what they were talking about and seem to have competitive bids. Lastly their customer service was amazing! I will definitely use them again in the future.

I am not a fan of car problems. I am a fan of a mechanic who makes it easier when it's time to get service on my car. I actually found AutoAid on Yelp, and saw that it was approved by the AAA, so I decided to give it a try. Their customer service is top-notch, they run a very organized shop, and the waiting room is very clean and does not smell of engine oil or exhaust one bit. They even like to make sure you're comfortable-- "Is it too cold in here?" "Would you like a pastry with your tea?"They also offer all kinds of deals and coupons all the time and send you a cheesy joke by email just about every day. You get a little rewards card that racks up points for bonus service or other deals, with each dollar you spend there.Every time I go to get my oil changed, it does seem like there is some other service they want to offer you... but they do show you the evidence, and then you realize that you really had been neglecting that part of your car unawares. After all, it isn't good to go driving around with a filthy cabin air filter or nearly worn-down tires. Yes, it did end up being very expensive, but it will save me a lot of hassle and probably money in the long run.Per is the main guy I do business with when I go there. He's like an old-fashioned auto repairman, and he's serious about making sure the customer is happy. When I had to get a rental car, they helped me out by arranging for it. Plus, it was about 50% off Enterprise's usual daily rental price. I'd definitely recommend taking your car here for your next service. They can even recommend a good body shop too-- the one next door.