Van Nuys Auto Repair & Service Center

I have finally found a mechanic I can trust!! This place is everything a woman needs in a mechanic shop and more. Outside of the outstanding service and fair prices the shop itself is clean (yes...clean), has a baby changing table and area for the little ones to play and self entertain!So happy to have found these guy and will gladly be using Autoaid for all my car needs!

A very professional and great body shop! Tony greatly exceeded my expectations for a body shop. My Scion look practically brand new as if I was never even in an accident. Tony was very helpful in explaining the whole process to me and how everything would be done along with doing his best to keep the price within a range that I could afford. He also kept me up to date with pictures and phone calls of how the car is doing and informing me what he'll be doing to the car the following days.All in all I have nothing but praise for this body shop. It's exactly what I expected of a body shop and more, so I definitely recommend anyone who needs their car's body repaired to check out AutoAid and talk to Tony. As they are very professional and will get your car back to the way it was or even better! I for one will definitely be coming back here again if I every need any body work done done on any car.Thanks a bunch Tony and everyone else at AutoAid!

After dealing with being rear ended Auto Aid was definitely my savior!! Tony made the process extremely easy, did everything he could to work with my insurance and my budget and my car, and was very communicative the entire time. My car looks brand new!!

I went there for my car's headlight because I saw many good reviews about them and I felt they are nice and good.They checked my car and show me the price that was little expensive. After I paid the price I felt that was not right price, but they asked me to visit and took time to explain why that was expensive and I appreciate it.They are nice and professional.

After some internet research I decided to take my newly acquired 1994 Jeep to AutoAid. Per, whom I spoke with on the phone when I called, was quite knowledgeable and previously owned a vehicle almost identical to mine, which always makes me, as a customer, feel more comfortable.I went in for a diagnostic and the issues with my vehicle were exactly as Per and I had assumed. One part had to be ordered and, only because the delivery truck was as slow as molasses, it had to be installed the next morning. I was heading to the airport that day so it was important that my vehicle was done first thing in the morning so I would have time to pick it up. Per assured me it would be taken care of and first thing that morning he called me with good news.The guys working the office are very friendly and extremely knowledgeable and treated all of the customers with a friendly, small-town charm.I would absolutely recommend AutoAid for any mechanical repairs, even a simple oil change.

The cooling system in my Gran Am has been a long-term source of frustration for me. Recently I found coolant leaking out even after refilling the overflow reservoir. I took the car to Auto Aid and had them do an initial pressure test/diagnosis. The results were that the water pump had broken and the reservoir (radiator reserve tank) had cracks; both units were replaced the same day. The shop also drove me home and picked me up when the work was finished. Even though it was an expensive job, it was necessary to have it completed and I'm glad that Auto Aid did it.

There is no other auto repair shop in the Los Angeles area. There is no reason to take your car anywhere else. Why go somewhere else when the guys at Auto Aid know you by name. It's important to trust your mechanic and I have 110% trust in Auto Aid. Always a good experience.

I always like dealing with you guys which is why I come back. Good experience with the Nissan Altima a couple weeks ago. Thanks! My Ford Ranger was in this week for a quick check-up, oil/filter change and fix of some "stray" wiring left un-tucked from a previous visit and instrument lighting panel removal and light replacement. I asked you to check the A/C and squeaking breaks and we decided not to pursue brake fix. However, my fan when running the A/C (at any speed) now rattles and it didn't prior to bringing it in this week. Did anyone check before releasing the vehicle back to me? I didn't use it Wednesday night after picking up because the weather didn't require use of A/C. Yesterday it did and the minute I turned it on, it made a rattling noise. Thought it might go away after a few seconds but it won't stop. Now annoying. I trusted that your mechanics would have checked the system before calling it "okay" but the very first time I put it to use after picking it up from you there is a constant rattle. It didn't make any noise before but now does. An odd coincidence and now needs fixing. Please call so I can schedule and bring in next week.

These guys are fantastic. I took my car here after getting in an accident. Tony handled absolutely everything! He coordinated with my claims adjuster, called me at every step to update me, and sent me pictures throughout the process. The finished product was absolutely great! The car is in great shape. I feel like Tony and the team treated my vehicle like their own. During a hectic time like an auto accident, Autoaid put my mind at ease. They have definitely made a long time customer. I would very very highly recommend this awesome shop!

I loved that I was able to receive a "same day" appointment and the service was outstanding, again. This is my 2nd time here and will definitely return if I need to. Work is excellent as well as the staff.