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Van Nuys Auto Repair & Service Center

We’re the best car repair shop in Van Nuys, but don’t take our word for it. Hundreds of auto mechanic reviews, both here and on sites like GoogleYelp and Angie’s List, tell the stories of our customer’s experiences working with our shop since 1979.

When you’re ready to stop by for maintenance or repair on your vehicle, give us a call or schedule an appointment online.

$25 OFF New Customer Special

5

Wow what a great experience I just had. David and his entire team did such a great job. I brought my car in (on a Friday) knowing that something was really wrong with it as I was smelling a burning oil smell whenever I'd get out of the car after driving it. Low and behold, yes there was a major oil leak and there was oil all over my engine. David called me and advised me that the care was not safe to drive and that he would get back to me with an estimate. By Monday (they are closed on the weekend) they were working on getting it cleaned up and ordering parts and were in constant correspondence with me. I did have to rent a car, but they provided me a discount at the car rental place which was super helpful. Not only did they get the job done but they were super upfront about costs and offered options. What amazing customer service. Will be going here from now on!

5

Excellent service! I highly recommend Auto Aid for your auto needs. They are trustworthy, professional and friendly. A rare find!

5

David and company are preeminent mechanics. David, his father, and all of his associates are knowledgeable, communicative, and extremely personable. Best of all: They get the job done!!!I digress:I took my father's 1995 Ford Crown Victoria to AutoAid and Rescue after he had visited Vista Ford in Woodland Hills 3 times regarding light-dimming, voltage-dropping problems. Vista was completely unable to diagnose his problem. They charged him on his first 2 visits $80.00 apiece for failed diagnoses. They told him that no problems had presented, and that, therefore, they were unable to determine the source of his automotive difficulties. His car could not maintain lighting at night and on one occasion simply died while driving. On his 3rd visit, my father was met by a mechanic who couldn't even communicate intelligibly with him, so he (rightly) decided to leave.My father is 86 years old and really doesn't have the energy to go back and forth to a dealership which is so obviously unprepared to help him. During his first 2 visits, his car was kept at least 2 days at a time, and he had to rent a car at Hertz in order to transport my mother to the places she needed to be. Nobody from the dealership even cared to let him know how things were going. A lot of time and money were wasted, and my father was at the end of his wits. The car remained unable to be safely operated for over a distance of 5 miles without incident.On with the review:So, based on my son's recommendation, I intervened in the situation and took the car to AutoAid. I had no appointment, and brought the car to them at 4:00 PM on 12/29/14. They close at 5:00 PM, nevertheless the guys had the car in a bay and were looking under the hood by 4:30 PM, despite the fact that they had many other cars there. The next morning (12/30/14) they contacted my father with the diagnosis that he needed a new alternator, and a few other items that needed to be taken care of: dirty differential fluid, burned out rear window brake light, etc., all items my father always trusted Vista to find and point out to him. They finished all repairs that day. The car was fixed and runs like a champ. End of story.So, just cut to the chase when you have an automotive problem and go to AutoAid and Rescue. I will also be posting the text of this review on the Vista Ford Yelp page, so that others may benefit from this experience and my father's frustration will not have been in vain.

5

Auto Aid offers the best in customer service. I've had engine work and also body. Everything done to the highest quality....but the best part are the guys working there. It seems like family, everyone is so nice and taken care of. Yay for Auto Aid and highly recommended! (I've also seen some pretty cool cars in there...cool spot)

5

I recently met Jack and he is the real deal. He is genuine and dedicated in what he does. I would strongly recommend his shop. He does auto repair and collision care.

5

I took my car in for servicing to Auto Aid for the first time. It was my 60k mile check up and asked David, the owner, to look at my car and let me know what needs to get done. Given my past experiences with other auto shops, I expected a long list of what "needs" to be completed. To my surprise, David called me and let me know that after looking at the car, all that needs to be completed is an oil change and replace my air filter. He was genuine, honest and provided GREAT customer service. I will DEFINITELY be going back to Auto Aid!! Fantastic customer service, thank you David.

5

Jack is a righteous guy who owns the shop with his two wonderful children. The rates are very fair and the service is outstanding. Once you meet Jack and the family, your worries will be over. HIGHLY RECOMMENDED!

5

Awesome job! Recently had body work and paint done on my car and my husband's car and you can't even tell! Both cars look brand new! Thank you so much! I will definitely recommend them to anyone in need of body work, paint or serve to their cars!

4

Fast and efficient. Kept me well informed of what was needed.

5

Staff is friendly, knowledgeable and genuinely concerned that your car is taken care of. You can trust that your car is in good hands. Speedy service too is a plus.

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