Why Do Many Auto Repair Shops Treat Women So Poorly?

“Why do many auto repair shops treat women so poorly?” This was the question Julie, a newer customer, asked me during our first phone call. She found out about my shop from her colleague Suzzie, a long-time customer, after going through some fairly rough experiences with other automobile repair garages. Suzzie also mentioned to her […]

Positive Auto Repair Reviews are Few and Far Between

By Jack Bulko, AutoAid The other day, I was speaking with another repair shop owner. He was complaining about Yelp! and similar online review sites, saying that positive auto repair reviews are few and far between. I told him that it depends a great deal on the shop’s capabilities, the mechanics’ knowledge, and the level […]