Van Nuys Auto Repair & Service Center

I saw an AutoAid customer at a local restaurant the other day. We were chatting, and Jeannie mentioned that she might have to stop using my services as she was buying a new car. I have to admit I was blind-sighted. She always seemed more than satisfied with how we took care of her current vehicle. I asked her why, she replied, “To save gas, of course.” Now, I was baffled. “No, I didn’t ask you why you would purchase a new car. I wondered why you believe you can no longer use my repair services? Did we do anything that upset you?” “Oh no, Jack,” she laughed. “I’m going to miss you guys. I always enjoy bringing my car in. Your techs are great, and I feel well taken care of. Besides, you guys don’t service hybrids, do you?  Then, I had to laugh. If it has a motor, we can fix it. “Yes, Jeannie,  ... read more

I came into the shop last week and saw my long-time client Sheila waiting for her car in our customer service area. It looked like they were changing one of the tires. I wished her good morning and then she went to town. “Have you  seen how much gas is now, Jack. I went to the pump a week ago it was $5.00/gallon. While I slept it jumped another 50 cents. And I passed a gas station today and I lost my breath, $6.15 a gallon. I’m telling you Jack it’s crazy. I was speaking to my sister in Georgia, and you know things are always cheaper down there anyway, but when I told her the price I had just paid for gas, she asked, ‘gas is how much?!’ Our most expensive gas prices are about $3.75 and I thought that was expensive. What’s going on in California? I told her that’s exactly what I’d like to know.” Not only was she frustrated about the tire because she had to get to work, but s ... read more