Posted on 2/13/2019
By Jack Bulko, AutoAid To keep up on the current automobile industry trends, I read a lot of trade magazines. Recently, I came across an article that caught my eye, and I don’t know how I missed it earlier. It referenced a 2014 AutoMD.com survey that asked consumers about their experience with car repair shops. Many of the responses sounded familiar, people believed they were overcharged or not treated well by the mechanic, but what really surprised me was that most women prefer going to the dentist over visiting an auto repair shop. Purchasing a car at a dealership (another often painful experience) ranked just below the dental office visit. Ouch! I knew that many of the women I had come across over the years told me that their visits to other auto repair shops were disappointing. Their typical experience started with ogling as they walked into a shop, followed by a mechanic who talked down to them and then proceeded to tell them some mumbo jumb ... read more