To start, it's one of the best mechanic shop waiting rooms I've been to. I was greeted before I could get out of my car and shown inside. Per, my greeter, courteously listened to my car issues. I was given a ride home, via Uber. Then, upon picking up my car, Per told me it might be time to look for a new car. How many mechanics tell you that? He recommended CarMax from personal experience and even discussed a car brand to avoid. Auto Aid gave top notch service. I really felt taken care of by honest folks. Per also explained and showed me the problems with my car.